(Nagy részét értem de mivel paypal ügy is lehet belõle nem akarok hülyeséget csinálni)
Please send your phone back to us in full set. If your phone is in good condition and has no artificial damage, we can change a new one for you. Please note that we will charge from our customer if the parcel is in incomplete set or have scratches/stain on the phone or box.
Before send your phone, Please do as below:
1. Put a paper in your parcel , write down your order number and the problems of your phone. Please note that we would not handle your parcel if we can not find the paper.
2. Please send back your phone with a screen protector. We will not be responsible if your phone was scratched during transit without the protection of the screen protector.
3.Make sure your phone is not set or the power-on password has been lifted
When you are ready to send:
1.Send out your package through local post office , do not return by DHL,UPS...as it will cost high customs and it may be in trouble with customs clearance.
2. Marked your order No. (1000*****/800000**** ) on your parcel.
3. Take some photos of delivery when you send it back to us.
This is our return address:
Room.501-B,5F BAK Building ,High-tech Park Nanshan District,Shenzhen,Guangdong,China (mainland) 518000
Your parcel will be delivered to us in 15~30 days. Please inform us your tracking number if you have sent your parcel. We will send email to you as soon as we received your package.
NOTE: To repair phone, after testing, if the defective is under warranty (factory default), we will not charge any fee from customer; if the defective is artificially damage, we will charge the hardware replace fee from our customer.